CallTower

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Sweet Spot

In the quickly evolving technology culture of today, CallTower stands apart by delivering dynamic, flexible and vetted communication solutions. 

CallTower delivers the latest technology for ongoing business success in order to exceed the expectations of our customers and partners. CallTower’s superior voice quality, network, international expansion, centralized order and support automation, geographic redundancy, Cloud/IT services and user-friendly options make us the right solution for your clients.

You only want the best for your clients! Your reputation is tied to the companies you partner with, and you only want to partner with the most experienced Unified Communications (UC) and Collaboration Providers.

Why Partner with CallTower?

  • 142% Revenue Growth Since 2015
  • 100% Partner Dedicated with Aggressive Bonus and Residuals Commissions that are the Highest in the Industry
  • Hosted Voice Industry Pioneer with a 99% Customer Retention Rate
  • Only Company to Deliver Native Industry Leading Hosted Voice Solutions
  • Customized key integrations built for the customers’ environment with flexible Contact Center and SD-WAN options
  • 100% Redundancy in our Private Cloud
  • Self-Provisioning Proprietary Portal for Administrators and Users.

When you partner with CallTower, you connect your customers with one of Microsoft’s largest Hosted Skype for Business providers, a premier leader in Cisco Enterprise Hosted VoIP and a prominent provider Metaswitch Hosted PBX.  CallTower’s Metaswitch SIP DID Packages combine the most popular SIP features with concurrent calls equal to twice the number of DIDs.

CallTower is in a unique position in the UC Global Market.

Only CallTower is able to deliver a complete voice-enabled Microsoft Skype for Business Solution, native with Office 365; requiring no 3rd party integrations. CallTower also offers a full UC Solution with Cisco Hosted CallManager alongside Jabber-leveraging the best of Cisco in a private cloud environment. CallTower’s Metaswitch hosted PBX ensures cost effective, rock-solid stability.  Our Unified Communications solutions are enabling your customers with the world-class quality service their businesses demand.

In addition, CallTower delivers business vital UCaaS features like contact center, CRM integration, call recording, SD-WAN, fully supported device and video room solutions and UC analytics in over 70 countries globally. 

Partnering with CallTower delivers:

  • Experience: Leverage our years of experience technical staff to assist you in closing all opportunities.   
  • Connect: A revolutionary proprietary customer portal built from the ground-up for speed and ease of use to provision and provide management tools for administrators and users. Connect simplifies the setup and management of CallTower CUCM, Skype for Business and Metaswitch services within from the online portal or mobile application.
  • Cisco Hosted UC Voice CallTower has partnered with Cisco since 2002.  As a Premier Cisco Partner, Cisco aligns with CallTower in their commitment to helping organizations and people connect, communicate and collaborate. CallTower operates our Cisco Hosted UC from within our geo-redundant data centers delivering the latest version of Cisco CallManager and Jabber. CallTower provides these enhancements/features to our customers as part of our solution. Visit https://www.calltower.com/solutions/ip-voice-services/#/end-to-end-cisco.
  • Metaswitch Hosted PBX: CallTower’s cost effective Metaswitch hosted PBX delivers rock-solid stability with numerous features.  With Metaswitch hosted PBX, network operators can support customers of any size by quickly and reliably delivering feature-rich, high-quality and secure business communications solutions.
  • Equipment: CallTower’s hosted voice solutions provides a feature rich solution to fit your business needs along with a wide range of Polycom, Cisco and Yealink integrated devices.
  • Partner Portal: Features include customer and partner presentations, equipment and product collateral, training materials including video’s, contact information to specific departments within CallTower, up-to-date promotions.  http://info.calltower.com/part...
  • Skype for Business: As a Microsoft Gold Partner; CallTower and Microsoft work together to ensure superior voice quality to customers.  As one of the largest distributors of hosted Skype for Business voice CallTower has delivered a native Skype for Business (formerly Lync) solution to thousands of users over the past 6 years. Visit https://www.calltower.com/solutions/ip-voice-services/#skype
  • Synergy UC: With CallTower’s Synergy Solution, you can now seamlessly integrate Cisco technology with Skype for Business. CallTower has developed interoperability between the, Cisco CallManager, Microsoft’s Skype for Business and Metaswitch HPX. . http://www.calltower.com/solutions/ip-voice-services/synergy/
  • International Expansion: Do your customers need to connect beyond the US? CallTower has expanded its network to reach more than 70 countries (and growing) with DIDs and 24x7x365 monitoring.
  • Hosted Contact Center Solutions: CallTower provides options in fully integrated contact center solutions (supporting voice, email, text, web chat, Facebook, & Twitter) routing, reporting & recording. Visit http://www.calltower.com/solutions/contact-center.
  • Conferencing Solutions:  CallTower conferencing and collaboration solutions boost efficiency and productivity with today’s most advanced tools, Zoom, Adobe Connect and iMeet.
  • Integration: CallTower delivers key UCaaS integrations for Cisco and Microsoft, including, CRM, contact center, UC Analytics, SD-WAN, UC Recording + seamless integration between Cisco CallManager and Skype for Business, Metaswitch Hosted PBX and much more.
  • SD-WAN: CallTower brings SD-WAN results by connecting data centers directly to POPs of SD-WAN carriers and cloud providers. Customer traffic hops on this advanced network at the closest POP, delivering a fully redundant architecture. This connection makes CallTower’s SD-WAN solution among the most easily implemented and provides top-tier internet performance and uptime.
  • On-Boarding: Unrivaled PM team to on board customers with a complete turnkey implementation process.

If you are looking for a partnership with an organization that has multiple platforms such as Microsoft, Cisco, and Metaswitch for your domestic and international customers that range in size from 75 to thousands of users within a single or multi-location environment then CallTower is the partnership for you.