CallTower

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Sweet Spot

In the quickly evolving technology culture of today, CallTower stands apart by delivering dynamic, flexible and vetted communication solutions. CallTower delivers the latest technology for ongoing business success in order to exceed the expectations of our customers and partners. CallTower’s superior voice quality, network, international expansion, centralized order and support automation, geographic redundancy, Cloud/IT services and user-friendly options make us the right solution for your clients.

You only want the best for your clients! Your reputation is tied to the companies you partner with, and you only want to partner with experienced Unified Communication Providers. When you partner with CallTower, you connect your customers with one of Microsoft’s largest Hosted Skype for Business 2015 providers and a leader in Cisco Enterprise Hosted VoIP. CallTower has been offering Cisco Hosted Call Manager VoIP to organizations since 2002. Our deployment of CallTower Complete for Skype for Business and Cisco UC ensures your customers get the quality service their businesses demand.

CallTower is in a unique position in the UC Global Market. Only CallTower is able to deliver a complete voice-enabled Microsoft Skype for Business Solution, native with Office 365 and requiring no 3rd party integrations.  Outside of Microsoft, CallTower also provides a full UC Solution with Cisco Hosted CallManager with Jabber-leveraging the best of Cisco in a private cloud environment.

In addition, CallTower delivers business vital UCaaS features like contact center, CRM integration, call recording, SD-WAN, fully supported device and video room solutions and UC analytics in over 70 countries globally.

Partnering with CallTower delivers:

Experience: Leverage our years of experience technical staff to assist you in closing all opportunities.    

CallTower Connect: A revolutionary portal platform built from the ground up for speed and ease of use to provision and provide management tools for administrators and end users.

Cisco Hosted CallManager: CallTower operates our Cisco CallManager from our redundant data centers and run the latest version of Cisco CallManager and Jabber. CallTower provides these enhancements/features to our customers as part of our solution. Visit http://www.calltower.com/solutions/ip-voice-services#/end-to-end-cisco .

Skype for Business: We have converted thousands of Microsoft OCS users to Microsoft Lync 2013/now Skype for Business. We are one of the largest distributors of hosted Skype for Business voice offering. 

Synergy UC: With CallTower’s Synergy Solution, you can now seamlessly integrate Cisco technology with Skype for Business. CallTower has developed interoperability between the industry’s two leading solution providers, Cisco CallManager and Microsoft’s Skype for Business. http://www.calltower.com/solut...

Partner Portal: Features include customer and partner presentations, equipment and product collateral, training materials including video’s, contact information to specific departments within CallTower, up-to-date promotions.  http://info.calltower.com/part...

International Expansion: Do your customers need to connect beyond the US? CallTower has expanded its network to reach 70 countries (and growing) with DIDs and 24x7x365 monitoring.

Hosted Contact Center Solutions: CallTower provides a fully integrated contact center solutions (supporting voice, email, text, web chat, Facebook, & Twitter) routing, reporting & recording. Visit http://www.calltower.com/solutions/contact-center.

Integration: CallTower delivers key UCaaS integrations for Cisco and Microsoft, including, CRM, contact center, UC Analytics, SD-WAN, UC Recording + seamless integration between Cisco CallManager and Skype for Business and much more.

On-Boarding: Unrivaled PM team to on board customers with a complete turnkey implementation process

Commissions: Aggressive bonus and residuals commissions that are the highest in the industry.

Customer size: CallTower prides itself on providing the right solution based on the number of users, current and future requirements. 

CallTower’s value is best realized by domestic and international companies that range in size/ users from 75 to thousands with a requirement to easily scale within a single or multi-location environment.

Our core values are a passion and willingness for excellence, a bias for action and focus on delighting our customers.